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Staff Alarm Settings

You can set specific alarm settings for members of staff: regular staff, security and cleaners.



Staff login time lets you set how long the alarms are disabled after a member of staff logs in. This time is in hours, so by default a member of staff has to be onsite for 12 hours before the system automatically logs them out and sets the alarm. This is just to guard against staff not logging out – what should happen of course is that they do log out and if they're the last person to log out, after this time (Staff logout time) in minutes the alarm system will be set. If you want to set the alarm immediately when the last staff member logs out, make this number 0.

The Security login and logout times work in the same way. Here the security guard has one hour on the site before he needs to log out – obviously if you want him to work a longer shift, you should increase this – and then after he logs out, the alarm will set after two minutes. The same is true for the cleaner login and logout times.

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TeamViewer remote support application

If a BearBox team member has asked you to do so, please $1download and run the BearBox Remote Support application$2.

The application is a mini version of TeamViewer that will allow us to access your system. It is compatible with Windows, Mac and Linux operating systems. Quitting the application prevent our accessing.

 BearBox Remote Support application.