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Downloading New CCTV footage

Bulk download your CCTV footage.



If you need to download lots of footage, for instance to make a dvd to give to police, you need to take it directly from the local computer or video recorder that's receiving your camera feeds. You should have a Mac Mini onsite that is acting as your video recorder.

At the bottom of the screen go to SecuritySpy, go to Browser. Select the camera you want to view the footage from and browse by date. The name of the file includes the date, the time in hours, minutes and seconds, MD for 'motion detection', then the camera name. A Motion Detection video will show a clip of activity where the camera has been activated by movement. A short while after it stops detecting movement, the clip will end.

Our standard camera setup also takes a still image every 30 seconds, so you can confirm what activity there has been throughout the day. These are kept in the same folder as the video files and saved as a .jpg. You can choose to view only one or both types of file.

If you want to export a clip, make sure it's selected, then go to Browser -> Export Movie.... Choose a video format that's easily playable. The default is a QuickTime Movie then save. Now all you need to do is to copy those to a USB stick or burn them onto a DVD. On a Mac this is usually done by inserting your dvd or USB stick into the mac mini, then dragging your video file into the folder that comes up.

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TeamViewer remote support application

If a BearBox team member has asked you to do so, please $1download and run the BearBox Remote Support application$2.

The application is a mini version of TeamViewer that will allow us to access your system. It is compatible with Windows, Mac and Linux operating systems. Quitting the application prevent our accessing.

 BearBox Remote Support application.