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Can a customer have multiple units with one access code? Can they have multiple access codes?

BearBox supports standard unit rental software behaviour. Your customer's PIN will allow access to all of their units, however you can also set multiple PINs if desired.

Each customer requires only one PIN to access all of their units. However, each customer may have multiple PIN numbers if you wish.

N.B. A customer cannot have different codes to unlock specific units that they own. Each code owned by the customer will allow access to all of their units.

The above also applies to customer key fobs - one fob may be used to access multiple units; multiple fobs may also be associated with a customer's unit(s).

Setting up the customer's PIN and their unit contract is usually done through your rental software. BearBox will simply reflect these settings.

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TeamViewer remote support application

If a BearBox team member has asked you to do so, please $1download and run the BearBox Remote Support application$2.

The application is a mini version of TeamViewer that will allow us to access your system. It is compatible with Windows, Mac and Linux operating systems. Quitting the application prevent our accessing.

 BearBox Remote Support application.