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Keeping your site details up to date on BearBox

BearBox requires occasional user updates.



Most of the time you won't need to update BearBox with any of your site details. For instance, when somebody hires or vacates a unit, or if a unit is overlocked, these changes appear automatically on the site plan.

If you want to see what messages have been received by BearBox from your management software, go to Import -> Status report -> 'magnifying glass'. Here you see a list of all of the updates your system has sent to BearBox. Click Analyse to see the content of the update.

BearBox keeps itself up to date automatically, but we recommend that you send a complete update from your management software once a month to keep BearBox completely synchronised with your site. For instance in Space Manager, you would go to Maintenance -> Refresh Access Settings

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TeamViewer remote support application

If a BearBox team member has asked you to do so, please $1download and run the BearBox Remote Support application$2.

The application is a mini version of TeamViewer that will allow us to access your system. It is compatible with Windows, Mac and Linux operating systems. Quitting the application prevent our accessing.

 BearBox Remote Support application.